Effective Date: July 14, 2026

Welcome to Skinzo BD (“Skinzo BD,” “we,” “our,” or “us”). At skinzobd.com, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, create an account, place an order, or communicate with us.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Who We Are

Skinzo BD is an online beauty and personal care store serving customers across Bangladesh. Our goal is to provide a secure and convenient shopping experience while ensuring that your personal information is handled responsibly and transparently.

Information We Collect

Depending on how you interact with our website, we may collect the following information:

Personal Information

  • Full Name
  • Mobile Number
  • Email Address
  • Shipping Address
  • Billing Address (where applicable)
  • Order History
  • Customer Support Communications

Payment Information

When you place an order, you may choose from the following payment methods:

  • Cash on Delivery (COD)
  • bKash
  • Nagad
  • Rocket
  • Bank Transfer
  • Debit/Credit Card

For online payments, transactions are processed through trusted third-party payment providers. Skinzo BD does not store your complete debit or credit card details on our servers.

Automatically Collected Information

When you browse our website, we may automatically collect information such as:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Website Usage Data
  • Pages Visited
  • Date and Time of Visit
  • Cookies and Similar Technologies

This information helps us improve website performance and enhance your shopping experience.

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Verify and confirm purchases
  • Provide customer support
  • Respond to inquiries and complaints
  • Manage your account
  • Improve our website, products, and services
  • Personalize your shopping experience
  • Prevent fraud and unauthorized transactions
  • Maintain website security
  • Comply with legal and regulatory obligations
  • Send promotional emails, SMS, or other marketing communications where permitted by law

You may unsubscribe from promotional communications at any time.

Cookies & Tracking Technologies

Skinzo BD uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences
  • Keep you logged into your account
  • Understand website traffic and visitor behavior
  • Improve website functionality
  • Measure advertising performance
  • Provide personalized product recommendations

Most web browsers allow you to control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

Sharing Your Information

Your privacy is important to us. We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties when necessary, including:

  • Payment service providers
  • Courier and delivery partners
  • Website hosting providers
  • Technology and IT service providers
  • Marketing and analytics service providers
  • Customer support service providers
  • Government authorities or law enforcement where required by applicable law

All service providers are expected to maintain appropriate security measures and use your information only for the services they provide to us.

Data Security

We implement appropriate technical, administrative, and organizational security measures designed to protect your personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

Although we work hard to protect your information, no online platform or method of electronic storage can guarantee absolute security. We therefore encourage customers to keep their account credentials secure and avoid sharing passwords with others.

Data Retention

We retain your personal information only for as long as necessary to:

  • Process and fulfill your orders
  • Provide customer support
  • Maintain order history
  • Meet legal, tax, accounting, and regulatory requirements
  • Resolve disputes
  • Enforce our policies and agreements

When your information is no longer required, we will securely delete or anonymize it where reasonably practicable.

Marketing Communications

If you create an account, subscribe to our newsletter, or make a purchase from Skinzo BD, we may send you updates about:

  • New product launches
  • Special discounts
  • Promotional campaigns
  • Exclusive offers
  • Beauty tips and recommendations

You may opt out of receiving marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

Your Privacy Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information where legally permitted
  • Withdraw consent for marketing communications
  • Request information about how your data is being used

To exercise any of these rights, please contact us using the details provided below.

Children’s Privacy

Skinzo BD does not knowingly collect personal information from children under the age of 13. If we become aware that personal information has been collected from a child without appropriate parental consent, we will take reasonable steps to remove such information from our records.

Third-Party Websites

Our website may contain links to third-party websites, payment providers, or social media platforms. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before sharing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, legal requirements, or website functionality.

When changes are made, the updated version will be published on this page along with the revised Effective Date. Your continued use of our website after any updates constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way your personal information is handled, please contact us:

Skinzo BD

Email: support@skinzobd.com

Website: https://skinzobd.com

Our customer support team will make every reasonable effort to respond to your inquiry as promptly as possible.

Your Consent

By accessing, browsing, creating an account, or placing an order on skinzobd.com, you acknowledge that you have read, understood, and agreed to this Privacy Policy and consent to the collection and use of your information as described herein.