Effective Date: July 14, 2026

Welcome to Skinzo BD (“Skinzo BD”, “we”, “our”, or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website, https://skinzobd.com, and any purchases made through our platform.

By accessing our website, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions. If you do not agree with these Terms, please do not use our website or services.

1. About Skinzo BD

Skinzo BD is an online beauty and personal care retailer serving customers throughout Bangladesh. We offer a carefully selected range of skincare, haircare, cosmetics, and personal care products from trusted brands.

2. Eligibility

By using our website, you confirm that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
  • The information you provide is accurate and complete.
  • You will use the website only for lawful purposes.
  • You will not misuse or interfere with the operation of our website.

3. Customer Accounts

You may create an account to enjoy a faster checkout experience and manage your orders.

You are responsible for:

  • Maintaining the confidentiality of your account credentials.
  • Keeping your account information accurate and up to date.
  • All activities that occur under your account.

We reserve the right to suspend or terminate accounts that violate these Terms or are suspected of fraudulent activity.

4. Products & Availability

We strive to ensure that all product descriptions, specifications, images, and pricing are as accurate as possible.

However:

  • Product colors may vary depending on your device or monitor.
  • Packaging may differ from product images due to manufacturer updates.
  • Product availability may change without prior notice.
  • We reserve the right to discontinue any product at any time.

All products sold by Skinzo BD are intended for personal use only unless otherwise specified.

5. Product Information & Results

Skinzo BD is committed to selling genuine beauty and personal care products.

While we provide product descriptions and usage guidance based on manufacturer information, we do not guarantee that every product will produce identical results for every individual.

Results may vary depending on factors such as:

  • Skin type
  • Hair type
  • Allergies
  • Lifestyle
  • Consistency of use
  • Individual body chemistry

Customers are encouraged to review ingredients carefully and perform a patch test before using any skincare or cosmetic product.

6. Pricing

All prices displayed on our website are shown in Bangladeshi Taka (BDT).

Prices may change without prior notice.

Although we make every effort to ensure pricing accuracy, occasional errors may occur. If a pricing error is discovered after an order is placed, we reserve the right to cancel the order and issue a full refund for any prepaid amount.

7. Payment Methods

Skinzo BD currently accepts the following payment methods:

  • Cash on Delivery (COD)
  • bKash
  • Nagad
  • Rocket
  • Bank Transfer
  • Debit & Credit Cards

Online payments are processed through secure third-party payment providers.

8. Order Acceptance

Submitting an order does not guarantee acceptance.

We reserve the right to:

  • Cancel suspicious or fraudulent orders.
  • Limit quantities purchased.
  • Decline orders that violate these Terms.
  • Cancel orders due to pricing or inventory errors.

If a prepaid order is cancelled by us, any eligible refund will be processed using the original payment method whenever possible.

9. Shipping & Delivery

We deliver orders across Bangladesh through our delivery partners.

Estimated delivery times are provided for convenience only and may vary due to:

  • Courier delays
  • Weather conditions
  • Public holidays
  • Political events
  • Natural disasters
  • Other circumstances beyond our control

Customers are responsible for providing accurate delivery information.

Additional delivery charges may apply in certain remote locations.

10. Returns & Refunds

Returns, exchanges, and refunds are governed by our Refund & Return Policy.

Products may not qualify for return or exchange if they have been:

  • Opened
  • Used
  • Damaged by the customer
  • Missing original packaging
  • Purchased as non-returnable promotional items

Please review our Refund & Return Policy before placing an order.

11. Intellectual Property

All content available on Skinzo BD, including but not limited to:

  • Logos
  • Product photographs
  • Graphics
  • Website design
  • Text
  • Icons
  • Videos
  • Branding
  • Software

is the property of Skinzo BD or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, or commercially use any content without our prior written permission.

12. User Reviews & Content

Customers may submit reviews, ratings, or comments.

By submitting content, you grant Skinzo BD a non-exclusive, royalty-free, worldwide license to use, publish, reproduce, and display that content for business and marketing purposes.

We reserve the right to remove content that is:

  • False
  • Offensive
  • Abusive
  • Misleading
  • Illegal
  • Spam
  • Infringing on another person’s rights

13. Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Upload malicious software or viruses.
  • Interfere with website functionality.
  • Copy or scrape website content without permission.
  • Impersonate another person or organization.
  • Submit false information.
  • Abuse promotional offers.

Violation of these Terms may result in suspension or permanent termination of your access.

14. Third-Party Services

Our website may include links to third-party websites, payment gateways, courier services, or social media platforms.

Skinzo BD is not responsible for the content, privacy practices, or services provided by third parties.

Your use of third-party services is subject to their own terms and policies.

15. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

16. Disclaimer

The information provided on this website is intended for general informational purposes only.

Skinzo BD does not provide medical advice.

Our products are not intended to diagnose, treat, cure, or prevent any disease.

Customers should consult a qualified healthcare professional before using any product if they have allergies, skin conditions, are pregnant, breastfeeding, or have other medical concerns.

17. Limitation of Liability

To the maximum extent permitted by applicable law, Skinzo BD shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Website interruptions
  • Delayed deliveries
  • Product misuse
  • Allergic reactions
  • Data loss
  • Technical failures
  • Third-party services

Our total liability shall not exceed the amount paid by the customer for the relevant order.

18. Force Majeure

Skinzo BD shall not be held responsible for delays or failure to perform its obligations resulting from events beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Floods
  • Fires
  • Epidemics
  • Government restrictions
  • Internet outages
  • Labor strikes
  • Transportation disruptions
  • Political unrest

19. Changes to These Terms

We may revise these Terms & Conditions from time to time.

Updated versions will be published on this page together with a revised Effective Date.

Continued use of the website after changes have been posted constitutes acceptance of the revised Terms.

20. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the People’s Republic of Bangladesh.

Any disputes arising from these Terms or your use of the website shall be subject to the jurisdiction of the competent courts of Bangladesh.

21. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Skinzo BD

Website: https://skinzobd.com

Email: support@skinzobd.com

We will do our best to respond to your inquiry promptly.

Acceptance of Terms

By accessing, browsing, creating an account, or placing an order through skinzobd.com, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.